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Terms of Service

  • General Terms

  • Links to Third-Party Sites

  • Privacy Policy

  • To place an order

  • Acknowledgement of order

  • Payments

  • Credit Cards and Security

  • Refunds

  • Delivery

  • Lost cards in transit

  • Exchange and Returns Policy

  • Images

  • Resale of Gift Cards

  • Promotional Codes

  • E Gift Vouchers   

General Terms

The Gift Card Centre Limited agrees to supply you with the Gift Cards you select subject to availability. Each order is subject to a postage or delivery charge. Gift Cards will only be delivered within the UK, unless otherwise agreed by management.    

Our agreement is limited to the supply of the requested Gift Cards. The Gift Card Centre in no way guarantees or warrants the availability of the goods and service to which a particular voucher pertains, and is in no way liable for damages, consequential or otherwise, arising from redeeming the Gift Cards supplied by us in return for goods and services.

These conditions in no way affect your statutory rights as a UK consumer.

Individual terms, conditions and limitations may apply for Gift Cards. We have made every reasonable effort to include such terms, conditions and limitations on this web site, but these may change from time to time without notice. It is your responsibility to check any terms, conditions or limitations which may apply with the brand owner of the gift cards.

The Gift Card Centre is not responsible for any damages, either personal or otherwise, that may arise when using one of our gift cards. Once purchased, you then are a customer of the brand owner of that Gift Card, and any liability then falls under their current terms.

Unless otherwise stated, all Gift Cards with a nominal monetary value will be in UK Pounds Sterling.

By purchasing Gift Cards through this site you agree that you have read and understood these terms and conditions, and agree to abide by them.

The Gift Card Centre Limited is a registered company within the United Kingdom. All disputes shall be subject to resolution under English Law.

Should a gift card be incorrectly priced on our website, The Gift Card Centre reserve the right to amend this price within three working days of being notified. If a customer has purchased a gift card at an incorrect price, then The Gift Card Centre will advise the customer and reject their order, allowing them to order again at the correct price. This excludes special offers which will always be honoured during the dates to which they apply.

All trademarks mentioned throughout this site may be registered trademarks of their respective companies. The Gift Card Centre Limited is not responsible for any misrepresentation of any product by any manufacturer or any public or political involvement of any manufacturer, distributor, partner, employee, or agent. You are not permitted to reproduce any of these images without our express permission.

All descriptions, policies, and statements contained in this document or provided by our employees are as accurate as possible. We reserve the right to make changes as needed without prior notice. We reserve the right to refuse any sale for any reason. In the event that one or more of the policies contained herein may be found to be unenforceable, it shall not affect any other policy.

All content of our printed or electronic media materials are owned by The Gift Card Centre Limited, and any unauthorised reproduction or use may be in violation of certain laws.

Links To Third-Party Sites

This website may contain hyperlinks to websites operated by parties other than Such hyperlinks are provided for your reference only. The Gift Card Centre Ltd does not control such websites and is not responsible for their contents or your use of them. The Gift Card Centre's inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. 18. The type of information we will collect about you includes:
· your name · address · phone number · email address · credit/debit card details ·
We will never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date.
You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law.
If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.
We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. · If you have any questions/comments about privacy, you should contact us.

To Place an Order

Our website has been designed to make online ordering as simple as possible. Simply search using one of our search facilities and click 'go' - then simply tell us how many items you require, if you want any packaging options, what postage and checkout when you have finished shopping. Any queries, please call us if ordering during office hours.

Acknowledgement of order
We will acknowledge all orders by e-mail (please ensure that you put in exactly your correct e-mail address) or by telephone where an e-mail address is not available.


We accept credit card payments using SagePay checkout, which means none of your card details are kept on our website or in our company. We accept Visa, Mastercard, Solo, Delta, Switch and American Express. If you have opened an account with your order, we will show you on the website your confirmation together with the tracking number from Royal Mail and order reference details. If you prefer you can telephone us ( 0845 226 2216 ) with you order and you can pay over the telephone or you can send us a cheque in via post to the above address.

Credit Card and Security

The Gift Card Centre use 128 bit encryption technologies to ensure all of your card details are safe when you purchase on-line. PCI Compliance is via SagePay Secure Checkout.

Fraud checks are also carried out on each order to guarantee that no-one apart from yourself is using your credit cards. We reserve the right to cancel anyones order should your order not look genuine.


Gift Cards cannot be refunded once purchased. If your gift card does not arrive in the post, and you have chosen first class post, or recorded delivery - The Gift Card Centre cannot refund or replace your card. If you have chosen Special Delivery then your card can be replaced within ten working days, as we are able to claim back the value from The Royal Mail. Gift cards cannot be exchanged once activated and purchased. Our gift cards are live, and once activated we have no way of refunding them.


The Gift Card Centre use the Royal Mail to deliver your items. We use first class, second class, recorded delivery and special delivery. You choose and full instructions are available for each choice. Delivery usually takes a maximum of three working days from date of order - if an item is out of stock we will let you know and give you the estimated delivery time, and will be able to substitute for you if you are unable to wait to another gift card, or cancel your order if required.


When you use Protect in Post - and your pack value is £75 or over, using 1st class or recorded post - your contents will require you to contact us to activate.  This is an email to [email protected]  This has an auto email on there to confirm we have had the email from you.  Your gift cards then will be live within 48 working hours (we work Mon to Fri 9-5pm).

Please note that occasionally the brands might not load your gift card due to a technical issue they have not advised us off or we might have a loading issue we were not aware of.  We will then endeavour to get your gift card loaded as quickly as we can for you.  We do not offer compensation to any customer for this issue.  We do offer a refund though incase you have paid with cash and would prefer to give your recipient the monies instead.  

Lost Cards in Transit

The Gift Card Centre will only replace a gift card if you have used Special Delivery and there is a tracking record of it being lost. If you have chosen first class, or Recorded Delivery - we will endeavour to cancel the gift card and replace this for you, but if the card has been used, then we cannot re-issue you with a new card. If your card has been delivered using Recorded or Special Delivery and a signature has been obtained, and proof of delivery can therefore be seen, The Gift Card Centre will not be able to issue a new card if it has been used. If the card has not been redeemed we may be able to assist with a replacement, but cannot guarantee of this success.

Exchange and Refunds Policy

Gift Cards cannot be refunded once purchased. If your gift card does not arrive in the post, and you have chosen first class post, or recorded delivery - The Gift Card Centre cannot refund or replace your card. If you have chosen Special Delivery then your card can be replaced within ten working days, as we are able to claim back the value from The Royal Mail.


All images are for illustration purposes only and actual colours may vary from website images. This may be due to your monitor resolution, brightness or contrast. All images used on our website are used within trademark laws. You are not permitted to reproduce any of these images without prior permission from the owner of the image or from the gift card centre.

Resale or Gift Cards

Purchasing from TheGiftCardCentre Ltd does not entitle you to resell any of our gift cards. Should you want to resell any gift card purchased, please contact us. You may also need to get permission from the issuer or brand owner of these gift cards. You would be breaking trademark laws should you resell one of the gift cards from our website on any other website.

Promotional Codes

The Gift Card Centre occasionally run promotional codes with partners or via our mailings. To see any current promotions and their terms and conditions please CLICK HERE

E Gift Vouchers

Purchasing e gift vouchers from TheGiftCardCentre Ltd means that you are following a link to another companies website to purchase their gift vouchers from them. TheGiftCardCentre Ltd are not responsible for any purchase from one of these websites and your order will not show up on our website or in our accounts area.

Amazon E Vouchers: TheGiftCardCentre Ltd is a participant in the Amazon EU Associates Programme, an affiliate advertising programme designed to provide a means for sites to earn advertising fees by advertising and linking to

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